Merchant Guide | How to Scan & Redeem Voucher

Merchant Guide

How to Scan Voucher & Check Redeem Report

🔍 How to Scan & Redeem Voucher

Step 1: Open Redeem Page

Open the Merchant Redeem App using your mobile phone.

Step 2: Scan Customer Voucher

  • Scan the customer’s Voucher QR Code using:
    • Phone Camera
    • A Ready Camera Button 
  • The Voucher Code will be filled automatically

No manual typing required.

Step 3: Enter Merchant PIN

  • Enter your Merchant PIN

  • Tap Redeem Voucher

Step 4: Redeem Completed ✅

  • “Redeem Successful” will be shown
  • Voucher is marked as Used
  • Redeemed vouchers cannot be reused

📊 How to Check Redeem Report

Step 1: Open Merchant Report Page

Open the Merchant Voucher Report Page provided by SCV.

Step 2: Enter Merchant PIN

  • Enter your Merchant PIN
  • Tap View Voucher List / Report

Step 3: Review Redeem Records

You can view:

  • Redeemed Voucher Codes
  • Redeem Date
  • Voucher Value
  • Total Redeemed Amount

(Optional: filter by month if available)

⚠️ Important Notes

  • Each voucher can be redeemed once only
  • Do not share your Merchant PIN
  • For assistance, please contact SCV Support